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Institutional Theory in Tourism and Hospitality
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Institutions are fundamental aspects for driving tourism and hospitality globally. They are the socio-economic "rules of the game" that serve to shape and const
Managing Tourism and Hospitality Services
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The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current
Corporate Social Responsibility in the Hospitality and Tourism Industry
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Increased tourism benefits local economies by creating more revenue and employment options as interest in the location grows. However, as the hospitality and tr
Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
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Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism econ
Global Dynamics in Travel, Tourism, and Hospitality
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Worldwide, tourism is the third largest economic activity in direct earnings after petroleum and automobile industries, and by far the largest one if indirect e