Leadership for Great Customer Service

Leadership for Great Customer Service
Author :
Publisher :
Total Pages : 148
Release :
ISBN-10 : UCSD:31822033461260
ISBN-13 :
Rating : 4/5 (60 Downloads)

Book Synopsis Leadership for Great Customer Service by : Thom A. Mayer

Download or read book Leadership for Great Customer Service written by Thom A. Mayer and published by . This book was released on 2004 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a humorous look at customer service written by practicing physicians and provides a blueprint for creating and sustaining a practical customer service program. Offers practical strategies for working with patients and uses numerous examples. Also includes scripts for situations commonly encountered in clinical practice.


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