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Lean Six Sigma for Service
Language: en
Pages: 300
Authors: Michael George
Categories: Business & Economics
Type: BOOK - Published: 2003-07-15 - Publisher: McGraw Hill Professional

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Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi
Lean Six Sigma in Service
Language: en
Pages: 468
Authors: Sandra L. Furterer
Categories: Technology & Engineering
Type: BOOK - Published: 2016-04-19 - Publisher: CRC Press

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In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables ar
Lean Six Sigma Service Excellence
Language: en
Pages: 313
Authors: Gerald M. Taylor
Categories: Business & Economics
Type: BOOK - Published: 2008-10-15 - Publisher: J. Ross Publishing

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Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in naturean
Design for Six Sigma for Service
Language: en
Pages: 512
Authors: Kai Yang
Categories: Business & Economics
Type: BOOK - Published: 2005-06-21 - Publisher: McGraw Hill Professional

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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a R
Transactional Six Sigma and Lean Servicing
Language: en
Pages: 302
Authors: Betsi Harris Ehrlich
Categories: Business & Economics
Type: BOOK - Published: 2002-06-13 - Publisher: CRC Press

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Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing