Making Customer Satisfaction Happen

Making Customer Satisfaction Happen
Author :
Publisher : Springer Science & Business Media
Total Pages : 218
Release :
ISBN-10 : 0412589206
ISBN-13 : 9780412589201
Rating : 4/5 (06 Downloads)

Book Synopsis Making Customer Satisfaction Happen by : R.M. McNealy

Download or read book Making Customer Satisfaction Happen written by R.M. McNealy and published by Springer Science & Business Media. This book was released on 1994-09-30 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.


Making Customer Satisfaction Happen Related Books

Making Customer Satisfaction Happen
Language: en
Pages: 218
Authors: R.M. McNealy
Categories: Technology & Engineering
Type: BOOK - Published: 1994-09-30 - Publisher: Springer Science & Business Media

DOWNLOAD EBOOK

This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws excl
Why Satisfied Customers Defect
Language: en
Pages:
Authors: Jones Staff
Categories:
Type: BOOK - Published: 1995-01-01 - Publisher:

DOWNLOAD EBOOK

Leading Loyalty
Language: en
Pages: 223
Authors: Sandy Rogers
Categories: Business & Economics
Type: BOOK - Published: 2019-04-16 - Publisher: AMACOM

DOWNLOAD EBOOK

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop
Business for Foundation Degrees and Higher Awards
Language: en
Pages: 786
Authors: Robert Dransfield
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: Heinemann

DOWNLOAD EBOOK

Business for Foundation Degrees and Higher Awards gives students the underpinning knowledge they need to succeed in one volume. A core textbook covering the fir
Advanced Business
Language: en
Pages: 692
Authors: David Needham
Categories: Business & Economics
Type: BOOK - Published: 2000 - Publisher: Heinemann

DOWNLOAD EBOOK

Everything you need to cover the compulsory units of the AVCE specification can be found in the student-friendly textbook. The Tutor's Resource File contains al