Download or read book Microsoft System Center Optimizing Service Manager written by Thomas Ellermann and published by Microsoft Press. This book was released on 2013-12-15 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.