Download or read book Productivity Analysis in the Service Sector with Data Envelopment Analysis written by Necmi K. Avkiran and published by . This book was released on 2015 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the book, my colleagues and I have endeavored to address the DEA theory needed by the end-users, key model design issues, correct interpretation of DEA results, and advanced concepts of current research focused on further development of DEA. The examples are chosen from the service sector. Specifically represented areas are banking, education, property management, hospitality, tourism, health insurance, socially responsible investments, public transportation, pension funds, information technology, public hospitals, Olympics, telecommunications, public library, police stations, energy, retail, and research centers. Chapter titles follow the naming convention of providing the topic or purpose of the chapter first, followed by the listing of the industries or areas where illustrations have been set.