Download or read book Re-engineering at Work written by Michael Loh and published by Gower Publishing, Ltd.. This book was released on 1997 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process re-engineering has been hailed as the answer to the challenges faced by business in the late 1990s, yet many re-engineering programmes have fallen short of expectations, or have failed altogether. Several years on, where is it all going now? What benefits does it have to offer today?