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Social Customer Experience

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Social Customer Experience

Social Customer Experience
Author :
Publisher : John Wiley & Sons
Total Pages : 384
Release :
ISBN-10 : 9781118826102
ISBN-13 : 1118826108
Rating : 4/5 (02 Downloads)
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Book Synopsis Social Customer Experience by : Dave Evans

Download or read book Social Customer Experience written by Dave Evans and published by John Wiley & Sons. This book was released on 2014-04-21 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete strategy.


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Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you k