Download or read book Systems Thinking: From Heresy to Practice written by A. Zokaei and published by Springer. This book was released on 2010-12-14 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care.