Download or read book The Blackwell Handbook of Mediation written by Margaret S. Herrman and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook invites readers who are interested in mediation,negotiation and conflict resolution to share the perspectives ofexperts in the field. Contributors include scholars, mediators, trainers andnegotiators, all of whom are passionate about their work. Emphasises both internal and external factors as importantsources of influence when negotiating conflicts. Explores the cultural and institutional frameworks that haveshaped intervention processes. Considers what techniques might work when, how and why. Demonstrates the sophistication of contemporary studies ofmediation, negotiation and conflict resolution.