Related Books

The Empathetic Workplace
Language: en
Pages: 225
Authors: Katharine Manning
Categories: Self-Help
Type: BOOK - Published: 2021-02-16 - Publisher: HarperCollins Leadership

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This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illn
Practical Empathy
Language: en
Pages: 200
Authors: Indi Young
Categories: Business & Economics
Type: BOOK - Published: 2015-01-15 - Publisher: Rosenfeld Media

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Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and per
Empathy in Action
Language: en
Pages: 195
Authors: Tony Bates
Categories: Business & Economics
Type: BOOK - Published: 2021-10 - Publisher: IdeaPress Publishing

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A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday
The Empathy Edge
Language: en
Pages: 0
Authors: Maria Ross
Categories: Business & Economics
Type: BOOK - Published: 2019-10-22 - Publisher: Page Two

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Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work m
Empathy (HBR Emotional Intelligence Series)
Language: en
Pages: 144
Authors: Harvard Business Review
Categories: Self-Help
Type: BOOK - Published: 2017-04-18 - Publisher: Harvard Business Press

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Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else