Download or read book The Eng@ged Customer written by Hans Peter Brondmo and published by Piatkus Books. This book was released on 2002-01-24 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides step-by-step strategies for making the leap from traditional marketing techniques to marketing via the Internet's own special rules of engagement. It addresses issues such as how to make your e-mail communications welcome, when e-mail becomes spam, and maintaining privacy.