The Managed Heart
Author | : Arlie Russell Hochschild |
Publisher | : Univ of California Press |
Total Pages | : 352 |
Release | : 2012-03-31 |
ISBN-10 | : 9780520272941 |
ISBN-13 | : 0520272943 |
Rating | : 4/5 (41 Downloads) |
Download or read book The Managed Heart written by Arlie Russell Hochschild and published by Univ of California Press. This book was released on 2012-03-31 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation This text covers how people manage their emotions, by looking at how workers try to preserve a sense of self by circumventing the feeling rules of work, limiting their emotional offerings to surface displays of the right feeling, but feel false.