Download or read book What Patients Say, what Doctors Hear written by Danielle Ofri and published by Beacon Press. This book was released on 2017 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. ... Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us."--Jacket.