Six SIgma for Transactions and Service
Author | : Parveen S. Goel |
Publisher | : McGraw-Hill Companies |
Total Pages | : 584 |
Release | : 2005-01-07 |
ISBN-10 | : UOM:39015059570773 |
ISBN-13 | : |
Rating | : 4/5 (73 Downloads) |
Download or read book Six SIgma for Transactions and Service written by Parveen S. Goel and published by McGraw-Hill Companies. This book was released on 2005-01-07 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. This resource provides a roadmap for implementing "customer-centric" Six Sigma.