The Language of Service Encounters
| Author | : J. César Félix-Brasdefer |
| Publisher | : Cambridge University Press |
| Total Pages | : 295 |
| Release | : 2015-04-30 |
| ISBN-10 | : 9781107035829 |
| ISBN-13 | : 1107035821 |
| Rating | : 4/5 (29 Downloads) |
Book Synopsis The Language of Service Encounters by : J. César Félix-Brasdefer
Download or read book The Language of Service Encounters written by J. César Félix-Brasdefer and published by Cambridge University Press. This book was released on 2015-04-30 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive account of face-to-face interactions in commercial and non-commercial service encounter settings.